Xfinity lag spikes 2021. I'll try to sum my issue up as easily as I can.
Xfinity lag spikes 2021 On the user side it feels as if you are disconnected to There are at least 8 possible causes of ping spikes. If you notice a correlation between lag spikes on the monitoring tool and when you experience lag in the game, then the culprit is likely your own network. This tends to happen every 15-30 minutes and it is frustrating. J. Bufferbloat causes lag spikes when your network is very busy (especially when your home's broadband link to the Internet is fully loaded). I thought maybe my hardware was outdated so I upgraded to the gigabit Internet plan about a month ago and have the newest generation xfi gateway. I'm sorry to hear about this speed issue, and am glad you've reached out! hey everyone, so basically the title. Other tips include use a wired connection, ensure you don’t have a ton of devices eating bandwidth, ensure your lobbies are set for your region (us-west for me), ensure you aren’t using a very old router (I upgraded to netgear ac1750 and get 40 more mbps download and better performance), ensure router and modem Xfinity internet I used to have super lag spikes every second and now my ping is just worse and my latency feels awful while gaming. Traffic seems to influence the spikes (streaming football, facetime, etc. Welcome to the Xfinity community! Our community is your official source on Reddit for help with I've been getting lots of random latency spikes when playing Overwatch 2 or Team Fortress 2. I appreciate the detailed information you've provided. I just want to know why it is happening and why Xfinity refuses to respond with anything but boiler plate "have you turned it off and back on" type responses. Additionally, my download speeds are far b Skip to main content. I would like someone with Comcast to send me a link to give my account info, so tech support can find and fix the problem. Since the upgrade, I have experienced issues with high latency/ping while online gaming and basic internet usage. Hello, @user_DL12! Thank you for bringing your service and equipment concerns to the community for further assistance. • The "To:" line prompts you to "Type the name of a person". Bufferbloat is such a widespread problem, that whenever the primary complaint is "ping spikes" (as opposed to constantly high ping times), the root cause will turn out to be bufferbloat more often than not. Skip to main content. I am using the fastest internet speed possible, but it does not matter because with the ping spikes, it makes the games I play unplayable. Your Home Network. - As you are typing a drop-down list appears. It comes back easily and quickly enough, but by then it's already too late - by the time I go through the agonizing steps to log back in, I've already been severely penalized for disconnecting from the game. Advanced Filters. Internet. Tuesday, January 9th, 2024 5:17 PM. user_66ee00 +1 more. and Xfinity trying to blame it on you from the get go or ask you to repeat literally that same list OP posted above even though you already did it. Unanswered. You may have apps hogging your speeds in the background. Community Specialists will provide official support between the hours of 6:00am - 12:00am Eastern Time I don't get lag spikes unless downloading while gaming so I haven't bothered to fix it. Getting Started. Visitor • 5 Messages. If i Stand in main city it just lag and ppl warping around but if i try anything like trial/normal raid etc i either get huge lag spikes which makes it unplayable or get DC ( or both ) Zodiark EU. This is a request to ESCALATE our billing grievances to higher management given Xfinity Support’s inability to address many of the issues involved: We have been battling incorrect billing by Comcast on account ending in 0291261 since at least 2020. I have read online that this has historically been an issue with Xfinity and FFXIV servers. I tested with both wifi and directly connecting the ethernet cord and I also tested it after resetting Thank you for joining us here on r/Comcast_Xfinity, your official source on Reddit for help with Xfinity services. I switched back to the leased modem/router combo unit and the lag spikes no longer occur which makes me think that one of the two units is causing the issue. Am I the only one on PC getting weird lag spikes and desync? I'm on the US eastcoast and randomly during matches I'll shoot up to 2000 ms ping. Ever since, I have not been able to figure out this issue. There are no other devices connected to the The lag spikes (connected via ethernet) are about every 15 minutes, which is disruptive to both working and gaming. The spikes happened with both wifi and ethernet connected devices. The lag issues persist. I was getting some really bad lag spikes with Comcast/Xfinity. 2 years ago. Intermittent Ping Spikes and Packet Loss (Xfinity) Hello, In the spring/early summer of 2021, it seemed like the issue kind of went away for a while, or at least became less severe to the point that I no longer was experiencing enough problems to bother spending my time with it. I upgraded my plan, hoping it would solve the issue, but it didn't help. I then have WAN aggregation enabled on my router and have the two ports on the modem connected to my router’s WAN port and LAN port 4 (which is enabled for aggregation). Everything works with one IP. Let's work together on this and find a resolution. I have lag spikes (ping is rising to 150+), feels like packet loss, but if I look it up outside of the game, my packet loss is under 1% and my ping is under 50ms constantly. Hey all, I started experiencing internet lag / slowdown about 2-3 weeks ago, and since then it's gotten to the point where it's becoming nearly For the last 3 months every 10 min or so I have server lag while gaming. net. Have tried just about everything. I have been through every dept and had a service tech appt that failed only to have them enter 3 escalation tickets and then got contacted by their Corporate Executive Customer Service idiot who did nothing more than what I could have done on my own which was schedule another tech visit for 3 days from today. This has made online gaming impossible. Thread starter Colin_h05; Start date Jun 17, 2021; Toggle sidebar Toggle sidebar. Welcome. During the day it seemed fine, but it was until the evening that I noticed that major lag spikes, even while connected with LAN. I had basically zero lag before on the old console. Accepted. My ping is spiking every 9 to 12 minutes. This has not solved the issue, and the latency spikes are even more frequent. No more lag, no more ping spikes, no more bufferbloat nonsense. I've been dealing with frequent lag spikes that are causing my devices to glitch. I started noticing these spikes on my internet about a month ago. Expand user menu Open settings menu Open settings menu For the last week or so, I've been getting intermittent latency spikes at random times. Good evening @user_8kaxa1, and thank you for reaching out on our Community Forums with your connection issues, we appreciate it!As someone who works from home and lives with a house of gamers, I understand how frustrating connection issues can be and am sorry to see that you have been having huge spikes in latency and packet loss over the last week. 2021 Views 16 Applies to: Gaming and Xbox / Hardware and network / Networking help; What's new. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list My ping will shoot up sometimes to 800 ms in games and my Zoom calls will lag t Skip to main content. Does anyone know to minimise the latency and lag spikes on the hub 3/4 , I’ve tried putting it in modem mode but it still has unacceptable levels of latency and ping spikes Share Add a Comment. For example, in League of Legends, I would get around 17ms-18ms at all times, while now it fluctuates Hello, @user_mwghcw have you tested the latency of your internet connection by using https://speedtest. If it spikes above the red line, playing a game would lag (I've observed this countless time while playing with the test on). Random Ping Spikes Hello, around January 1st, I have noticed during online gaming sessions that I would occasionally, and sometimes frequently, get ping spikes for a few seconds when before going back to normal. Ever since I got my internet, I have been experiencing lag spikes/rubberbanding while gaming. Playing on XBOX is the absolute worst! Latency is Having the exact same issues in the exact same location with the same service. Experiencing lag spikes during peek times (morning / evening / weekends). For sure! First thing I tried was unplugging the router for a couple minutes and plugging it back in, I tried running a speed test and everything looked good, I had my Xbox forget my wifi and reselected it, cleared my MAC address from my Xbox and cycled the power, and I made sure other devices connected to the internet weren’t using up too much bandwidth. What is mega-frustrating is that I got to speak to some Xfinity specialist on the phone previously about this and the summary of the conversation was that I have a problem with "milliseconds". I'm using a brand-new XB6 and my PC is connected to it by cat6. There would be around a 5 second pe Every ISP, including Xfinity, suffers occasional internet outages. It will be normal for a bit then BAM, the game will lag so bad it'll freeze everyone in place. The internet speeds when I run a speed test are fine but when I play games, my ping tends to spike a lot. You may want to try switching your router to IPv6 if it is possible. As members of the Digital Care Team here at Xfinity, we can help with a wide array of concerns including troubleshooting, billing, plan changes, and more. 500-800 ping Hello all, I recently moved and installed Comcast internet and am experiencing large lag spikes. I have been experiencing extremely poor connection and severe lag when gaming on my Xbox Series X since we first got internet service with Xfinity in August of 2021. Wednesday, September 1st, 2021 8:28 PM Everything was fine at first, but for the last 2-3 days the connection's been cutting out with lag spikes that kick me out of competitive gaming sessions. Forums. Networking. . 8. r/Comcast_Xfinity. Hi Forum, I'm trying to debug a curious problem that's been plaguing us for a while now (first time reported to me October 2020). 50 but that didn't fix the situation. But they employ people that have little to no experience and so I take that with even less than a grain of salt. and unfortunately the lag still exists. The spikes are large enough to disconnect me and make any games or network sockets unusable. It doesn't seem to matter what time of day, the spikes still happen anytime. Search. Even if I would need another -6dB, would I see a reduction in lag? Or is it a 0/1 solution kinda thing? Many users have issues with the ISP, Xfinity lag spikes in 2022 are a highly reported problem. Instead, type "Xfinity Support" there. Then when the ping lowers e Then, about a week ago, all of the sudden, I started to get lag spikes that were more noticeable while gaming. I tried increasing the allocated ram from 6 to 7. xfinity. Your Home Network For the past year, I have been getting high ping spikes in VALORANT. Community Specialists will provide official support between the hours of 6:00am - 12:00am Eastern Time Thank you for joining us here on r/Comcast_Xfinity, your official source on Reddit for help with Xfinity services. Closed. 3ad LAG set to combine both gigabit LAN ports on the modem into a virtual 2Gb port. Running "ping 8. I doubt that I could fix the download on the ER-X though as it can't really do QoS over 200Mb so it would severely limit my downloads. They affect my wifi calling and gaming with heavy lag for a split second. Very poor performance. Since then, I've noticed frequent but brief lag spikes whenever I game (primarily shooters, so connection is important). I checked my network and nothing else appears to be causing it. I switched over to Xfinity about 2 years ago right after we purchased our house. For a few months I have veen experiencing excessive lag spikes in games and random disconnects. I found a post on here saying that it was a known issue between the SB8200 and Xfinity and a firmware update was needed. I am getting lag spikes and packet loss, usually around 19:00-20:00, and lasting for at least an hour. Here is a list of troubleshooting steps that I already took to try to resolve the issue (none of which worked): We changed out our modem/router and now I get frequent lag spikes making games unplayable. My latency is typically 20-50 ms, so that part is good. rest of the time. I look However, I’ve noticed when gaming (wired), that starting around 8pm, I will experience lag spikes and brief disconnects (5-30 seconds) nearly every night. also installed optifine into FTB. Lag spikes, rubber banding etc. Hey, @user_feb70d I appreciate you reaching out to us here on our Xfinity Forums page regarding the internet troubles experienced while gaming. I'd like to also comment that xfinity has been no help because when you contact them, they only investigate connectivity issues and the people you talk to have no ability to investigate 11-08-2021 10:12 AM - last edited on 11-08-2021 10:15 AM by RogersCorey Every night at 12:22 am and then again at 12:24 am, I get lag spikes and on the xbox, will end up with 1% packet loss after the 2nd spike. Let's work together to get this resolved. com. 0. What can I do to resolve this issue? I have xfinity Isp using the standard xfinity modem/router combo and have been having issues with random spurratic lag spikes in all the games I play. Several months ago my job changed how we worked from our homes. Almost every game (some worse than others) give me packet loss spikes when playing I recently got an xbox series x (my previous console was the original xbox one). Find outage information for Xfinity Internet, TV, & phone services in your area. Any ideas? Random lag spike. Instead, type "Xfinity Support" there • As you are typing a drop-down list appears. I have 60 down/5 up from Charter spectrum and I just moved into a new apartment with this internet. Varying from 30ms-500ms. I am using 1 device to play videogames at 2am. Get app Get the Reddit app Log In Log in to Reddit. The cables are snug, the coax is not overtightened, and everything seems like it's working ok. On average I'd say they occur every 10 minutes and last 3-5 seconds. When I play OSRS every 5 minutes I get huge random lag spikes, sometimes it even black screens and says disconnected for a second. This has made playing any online game extremely frustrating due to the constant lag and disconnects. 8, my router, and the ISP directly at the same time, which resulted in the same findings. As an outcome of that a tech came by and mentioned that maybe the issue is happening is with the node to which the modem is connected to and that he would open a Lag Spikes After XB7 Router Upgrade. You need to do more to isolate the root cause and then you can properly fix the problem. Could have been Heist too though. Regular Visitor • 1 Message. Those errors are: DHCPv6[12060]: 72001011-DHCPv6 - Missing Required Option 82. I haven't been able to figure out if this is an Xfinity issue or a FFXIV issue - I have included a ping pointer screenshot below The ping spikes started last week and it seems weird I have ping spikes even 1meter away from the Mesh AP when it's connected directly to the router via ethernet. We can help with technical issues, general service questions, upgrades & downgrades, new accounts & transfers, disconnect requests, credit requests and more. Welcome to the Xfinity community! Our community is your official source on Reddit for help with Xfinity services. Around a month ago, I started having odd lag spikes on my computer, they would happen consistently across all devices at the same time every 10-11 minutes or so. Just with enormous ping spikes every 5-10secs, like I showed in my screenshots. The Xfinity App is also a great resource to review any network details or check if we may have any issues in the area. Home. 2Gb) from the 400mbps plan(I believe). I just had Xfinity in my area "fixing" stuff and now having the same lag spikes. I have a Wifi connection all the time. I have a Nighthawk MR60 Mesh system, and for the past couple of months now I have been getting lag spikes that appear for around 5 seconds and then It is an Xfinity XB6 TG3482G, and the lag spikes are not there when wired to the router, only when connected to the mr60. Hello all, I am experiencing high ping spikes and packetloss while using our internet, and am unable to figure out a solution. U. Official. I've ran ping plotter and it shows packet loss at hop #7-10 when pinging xfinity. And now I have purchased and activated my own modem, an Arris SB8200. Unfortunately, after several days the issue with the jitter and spikes in latency has returned. I do see you've already sent a DM, and I have responded. I'm trying to diagnose why my ethernet connection is receiving packet loss and large ping spikes every 30 minutes or so. We are getting great speeds, but I noticed that I was lagging in FFXIV and thought it was the Wifi. This can happen because you don’t have enough bandwidth in your data plan. - An "Xfinity Support" graphic replaces the "To:" line. e. Community Specialists will provide official support between the hours of 6:00am - 12:00am Eastern Time For over a year now, I have been getting these random lag spikes. I know this is not my equipment, as I've run constant pings to my wireless router, and through my wireless router to the XB6 Archer X1 gateway IP 10. Often longer. Lag spike issue - I am trying to play FTB Revelations on a 2021 imac (8gb ram) but I am having lag spikes every 5-10 seconds. Here are the Unplayable lag spikes have been frequently occurring while in-game. I have been experiencing very severe lag/packet loss on Final Fantasy XIV. Been getting ping spikes every day now for about 2-3 months. The problem is still happening today in March of 2022. I recently tried Parsec to play Smash 4 on CEMU with my friends while i'm waiting to get a Switch but for them the game constantly has lag spikes (most often it's input lag, but it's also occasional straight up video stuttering and freeze) while for me it's perfectly smooth Hello, ever since I was forced to move to Xfinity (only fast connection to my building :/ ), I have been experiencing full packet loss for like 10-20 seconds, every 30 minutes or so. EDIT: After checking the event log on my Xfinity Gateway website, I noticed 2 errors that seem to have repeated many times every day. I am getting 2-5 second long lag spikes and packet loss with spikes as high as 2 Recently, I have been having random lag spikes playing online games as well as browsing the web that happens 3-4 times in an hour span, every hour. Select "Xfinity Support" from that list - An "Xfinity Support" graphic replaces the "To:" line Type your message in the text area near the bottom of the window Press Enter to send it. I believe this was back since Harvest league when there were all types of problems with patches and lag. These spikes are happening to the point that multiplayer games are sometimes unplayable. In OW, I have latency shown and it will randomly go please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a direct message. There would be around a 5 second period of lag, then a few seconds later, another 5 seconds of lag, and then another 10-11 minutes would pass before the next lag period. They will happen consistently every few minutes but the total duration varies. When it happens, my QoS drops, often to a crawl. gg/efootball Members Online. discord. Instead, type "Xfinity Support" there - As you are typing a drop-down list appears. 0. Thank you for reaching out! I understand how frustrating it must be to experience these ping spikes during your gaming sessions. Also, I have no idea how this should have an influence. We moved into our new apartment last Monday, and we decided to get Xfinity. I have spoken to my wifi provider and they are saying that the line is working completely fine. 1. Over the last year or so I have had an absolute nightmare with internet service and issues with connectivity. Constant stutters and lag spikes (ETS2) Help Hey PES 2021. Armor, I have the Arris T25 and have 802. To send a "Direct Message" to Xfinity Support: Click "Sign In" if necessary Click the "Direct Messaging" icon or https://comca. Need Help? Find Solutions, share knowledge and get answers from customers and experts. Either way, the best thing to do if there’s an Xfinity network While playing video games, you may experience lag spikes or dropped packets. I am getting 2-5 second long lag spikes and packet loss with spikes as high as 2 In the last couple of weeks, I've experienced intermittent packet loss, and thus lag spikes, in my home internet, regardless of the device I'm connecting from. Im in I moved recently and Xfinity was the only provider in the area. I have replaced every coax line in the house, the line that runs from outside to in, and the splitter. I recently got upgraded to the Comcast xFi high-speed Gateway(1. Thank you for joining us here on r/Comcast_Xfinity, your official source on Reddit for help with Xfinity services. [SOLVED] Internet speed and ping are good but when I play a game I have lag spikes. I think the problem was my router, but I'm glad I purchased the UDM, because it has a lot more features and is much more robust. My internet is meeting the recommended speeds, but I get a lag spike that drops my game to 5-10 fps every 3 minutes or so, is there any fix to this? It feels way too consistent to be lag, it happens in every game, the same way. It’s become really bad and has made gaming and zoom calls unreliable. st/3EqVMu7 Click the "New message" (pencil and paper) icon My ping will shoot up sometimes to 800 ms in games and my Zoom calls will lag t Skip to main content. In the last couple of weeks, I've experienced intermittent packet loss, and thus lag spikes, in my home internet, regardless of the device I'm connecting from. The lag issues are only affecting WoW. * For the most part, the internet is stable, but ping spikes will frequently occur in intervals of every 7-20s. I’ve had this modem / router for month with no issues and just over the last few weeks noticed odd lag spikes that occur randomly for It didn't help that the latency spikes didn't happen when they were looking at things. 4 Messages. If you have questions about your services, we're here to answer them. Throughout the day, I will get the lag spikes, lasting about 5-10 mins. The worst part of these problems is the repetition of people giving "advice" that's almost an insult (restart the router). 2021 3 0 10. It's great that xfinity upgrade my 600Mbps to 800Mbps, but the added bandwidth is taking a performance hit as it's being negated by the incessant latency lag. The cable modem I had at the time (Arris TG862G gateway) would stay on (all lights steady) during these latency spikes. If you have Netgear it should be under QoS on routerlogin. This is happening across multiple game servers on NA. 2 gb down unlimited and yet i still have 100% packet loss spikes and big ping spikes that cause me to teleport around and disconnect while playing online games which is a big issue to me considering I do this as my second job, i test my network, it says everything is running fine, have restarted Hello there!Recently, I've been running into high ping spikes when gaming. In worst cases, I don’t get disconnected, I have to play the game out with a constant lag which is a nightmare. 1, without seeing the latency. Community Specialists will provide official support between the hours of 6:00am - 12:00am Eastern Time Hello everyone, since 3 days ago Im having lag spikes in every world, the lag spikes are of 3-5 seconds every 10 minutes (the game freeze) I already make the speed test and check other games and everything is okay, the issue is only in runelite, someone know how to fix that or if is an issue of the server ? I tried switching of the power management option, no results. I tried 3 different modems, and it is not the issue. It's been going on for a week with no improvement. Both modems xfinity provided me with have this faulty chip installed. Community Specialists will provide official support between the hours of 6:00am - 12:00am Eastern Time I just had Xfinity in my area "fixing" stuff and now having the same lag spikes. Experiencing intermittent connectivity is always frustrating when I am gaming too so I Lag spikes and Latency Issues Hello, I have been with Xfinity for a little over a year. So bufferbloat is easily the most likely potential root cause to look into when someone complains about ping spikes. Sometimes also during the day. Internet stutters periodically, causing lag spikes and short disconnects. If this cannot be resolved I will 100% say xfinity is not a gamers internet by any means and pointless to have if that's what you use it for. Stable internet connection for over two years at this address, but the last two months have been riddled with ping spikes and short disconnects. At the time I would lose service every 2-3 days. When spikes occur world latency will spike, but other times it will not and despite it showing a normal value I’ll still be experiencing lag which renders the game unplayable. However, I now have very often lag spikes. Some steps I recommend are to: Move closer to the router. Thanks for taking the time to visit XFINITY on our forums page. Instead of logging into a Virtual Machine, we started using laptops and logged in through a VPN. Last night I had constant lagging for about 2 hours while the night before was only about 10 minutes. There started to be constant latency spikes. I have one of the highest speed plans with 800+ mbps with ethernet plugged in. The speeds we are getting are great (usually 800-900ish on PCs that can handle high speed), but we have consistent lag spikes whenever on video calls and sometimes on video games. Sometimes these outages are for maintenance or due to bad weather conditions. Unfortunately it’s one where I have no control on channel since it handles it all automatically. I run 60 FPS on medium settings so I don't think hardware is an issue. So for a couple of months now I have had the unfortunate problem of severe lag spikes for about 10 seconds or longer every 10 minutes or so which I tracked by pinging 8. Hello there. I have had my Isp open all necessary ports to the. When I do a ping test I noticed that a packet would spike at 2800 ms every 10 min or so while my average was 10ms the. Short survey about online issues (sluggish and unresponsive gameplay) upvotes · comments. Close any background programs and websites. This is definitely an xfinity issue at this point. This is starting to get frustrating and I've done every recommended remedy to no avail. Okay so, the last 2-3 months we've had absolute shocking internet, the lag spikes are making video games impossible to play most of the time. I am beyond hope in ever getting my Xfinity Cable TV service fixed. These spikes usually only last a few minutes. We consistently experience packet loss and lag spikes resulting in unreliable WiFi all day every day. user_388396. DHCPv6[12060]: 72001011-DHCPv6 - Missing Required Option 24. Search Results (256. Random Ping Spikes. I installed a MoCa POE filter on the wall outlet, speedtest. I live in an apartment with 1 other person and I AM connected to ethernet, yet I am still consistently experiencing ping spikes. I live in an apartment and I have Gigabit ethernet. I have xfinity and use one of their router / modem combos. Xfinity Community Forum. It would only happen a few times a day. Just really annoyed • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list • Type your message in the text area near the bottom of the window • Press Enter to send your message. XfinityThomasA • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list • Type your message in the text area near the bottom of the window The only thing that we changed in our setup before this issue started is the gateway, which is currently an Arris XB7. Sign in. Select "Xfinity Support" from that list • An "Xfinity Support" graphic replaces the "To:" line • Type your message in the text area near the bottom of the window • Press Enter to send it I swapped my modem out at the Xfinity store but that has not fixed the issue. (i. Then xfinity put a note on my door that there would be "fiber maintenance" on my block and my internet was down for 3 days in a row. 8-t" in command prompt, I get occasional "Request timed out", otherwise ping time is <20ms consistently. Poor latency during gaming. Input Ctrl + Shift + Esc to open Task Manager > App history. The spikes correlate with dropping packets in the other test. Type your message in the text area near the bottom of the window; Press Enter to send it This is a request to ESCALATE our billing grievances to higher management given Xfinity Support’s inability to address many of the issues involved: We have been battling incorrect billing by Comcast on account ending in 0291261 since at least 2020. I also have the issue across multiple devices on my network, and the problem hits at exactly the same time. I typically am around 14ms and I'll experience HUGE lag spikes that take me around 215ms on an ethernet connection. I've been subscribed for a few months but just started using it two weeks ago. An Xfinity tech was dispatched about a month ago, and replaced a filter on the coaxial line running into the house. Select "Xfinity Support" from that list. The spikes lasted between 10 seconds and 1-2 minutes. Things were great for several months, but recently (last 2-3 months) this situation has progressed. My connection in regards to gaming, online meetings, and streaming have all been fantastic, until this past August. Due to this lag, I stopped playing about 6 months ago, but recently re-installed the game because I became interested. I've tried everything from restarting my modem, to resetting my modem, to port forwarding for games, and a technician came out and replaced something and said that he thought the issue was resolved. Latency spikes up and then I get disconnected. I took my computer to work which has At@t fiber and tried the ping test for 60 mins and no latency spikes. Hey there user_fml8u8, thanks for creating this post and sharing those details regarding what you're experiencing. We're seeing regular packet loss / latency spikes for ~30 seconds, which is particularly disrupting during video calls. When playing games or using voip I'll lose connection for about 5-10 seconds. Packet Loss Test - Should all be consistent at 30ms below the redline. Sort by Welcome to the Xfinity community! Our community is your official source on Reddit for help with Xfinity services. No lag etc. @Rycchi Welcome to the XFINITY forums page where we have an awesome community of experts and specialists on stand-by to help with service issues over social media! Since November my network has ping spikes to 2000+ ms every 11 minutes for a few seconds. To help find the issue, run this test on a second monitor or in the background while playing. I'm on the "Gigabit Extra" with "XFI COMPLETE" using Xfinity's XB8-T. Sign Thank you for joining us here on r/Comcast_Xfinity, your official source on Reddit for help with Xfinity services. Is there a fix for this yet? Perhaps not the modem, but Xfinity themselves on the server The last few days ( still ongoing ) i have had lag and big spikes depending on what i do ingame. To summarize, you can fix Xfinity packet loss and lag spikes by checking your Internet connection and by temporarily switching from wireless to wired mode. It appears that the chips are defective in operation and have caused huge issues for people and no one is addressing it. I don't have problems that my USB dongle is not waking up after sleep mode. You can also update your security software, use a VPN service, and easily reset Internet settings with a few lines of code in Command Prompt. I can play other games completely fine with little to no lag spikes/latency. I can't connect an ethernet cable because the router is just too far away and other reasons. Intermittent Lag Spikes. I took the PC to a new location where Comcastt/Xfinity was not the internet provider and it worked flawlessly. Unfortunately I am still getting lag spikes from around 4:30pm until midnight or later. If I disconnect the mesh node and enable wifi on router there's no ping spikes. I installed the UDM, and after a few days, I have 0 issues now. com? Anything below a ping of 20ms is considered to be great, while anything over 150ms could result in noticeable lag. Jun 17, 2021 #1 I am experiencing really high ping spikes and latency/connection issues every day during the afternoon from about 1PM-5PM (Pacific time). The lag spikes are transient lasting from 5 seconds to 5 minutes. Community Specialists will provide official support between the hours of 6:00am - 12:00am Eastern Time So for a couple of months now I have had the unfortunate problem of severe lag spikes for about 10 seconds or longer every 10 minutes or so which I tracked by pinging 8. I contacted Xfinity about this roughly a month ago, and after all troubleshooting they said the issue should go away the next day. the average latency will be ~20-30ms, but then spike to 300-500ms, then come back down and repeat the cycle) * I notice this mostly on VoIP or Video Chat meetings -- I work from home so this is painful for me. Kind of crazy that internet providers are giving us modems with puma6 chips when it’s fairly evident that they cause latency spikes and networking issues. My PC is connected to a modem and not connected to any devices other than my PC. Gaming lags constantly. JocelynL. I swapped the original XB6-T for a second XB6-T. I'll try to sum my issue up as easily as I can. The ISP is also known for throttling certain apps, games, or services, The "To:" line prompts you to "Type the name of a person". The lag spikes (connected via ethernet) are about every 15 minutes, which is disruptive to both wor Skip to main content. I no longer work for Comcast. mlab05. Lag spikes can be caused by Wi-Fi issues, but they're more often caused by a well-known problem called bufferbloat that can affect any piece of networking equipment, such as modems, routers, APs, and network cards. The Skip to main content I noticed in some of the WinMTR posts some of you are using IPv4 routing. 3K) Relevance. The lag spikes seem extremely random as far as timing goes - sometimes I'll go a day or two without noticing it, sometimes it happens every couple minutes. I just keep QoS off. Friday, January 8th, 2021 9:00 AM. I've been dealing with a weird issue that I think may be on the Xfinity side. 500-800 ping lag spikes while trying to play PC games online. This is especially noticeable in games and happens every few The "To:" line prompts you to "Type the name of a person". I've reset it many times. ). net shows 600-800 download consistently and 25 upload, network test on Xbox shows that it's fine - but I still get in game ping spikes that seem to correlate with busier times of the day (after 7pm). I am having random, recurring lag spikes when reaching out to the internet. When I my computer is connected via ethernet to my modem and my date plan is 1. We have spent enormous amounts of time and effort We had our router upgraded to an XB7 about 2 months ago, and our internet has been mostly fine except for the sudden spikes in latency. I've disabled LAG and haven't had any issues since, but clearly something is happening overnight that impacts the SB8200 performance when LAG is enabled and requires a reboot/disabling of LAG to correct. The A horrible gaming experience has gotten me to contact xfinity agents multiple times, but no one has been able to help! They have only told me that it looks fine, reboot the router, or that they can send a technician. Get status information for devices & tips on troubleshooting. My ping spikes every few seconds and hits a high of over 600ms. The Network I recently moved and started using Xfinity internet with the Blast! Pro plan (400 mbps down, 10 mpbs up). This is also about the time that construction started on my street for repaving the road, this might just be coincidence, but I'm not sure. We have spent enormous amounts of time and effort If you still think it’s PC issue, open task manager and see if there are any processes that are using CPU, disk or network bandwidth when the lag spikes occur. Games constantly lag with ping spikes, latency issues and disconnection issues. Upon retunring to my home network (same PC), lag etc returned. Offers. ibej ylushmb etti zmwss pybxgqb igjkb cvi otdgt npd akhode