Acer chromebook screen problems

Acer chromebook screen problems. Feb 20, 2023 · Peculiar problem with an OLED screen (Acer Swift Edge, SFA16-41) I bought this laptop 10 days ago. I have an Acer Chromebase DC221HQ. Apr 1, 2024 · Make sure Wi-Fi is enabled. Many Chromebooks on the market are of the same size as late model Netbooks from 2010-2011 and are an indirect replacement for many of these "Wintel" netbooks. Nov 10, 2021 · Select Settings . Apr 5, 2023 · The Acer Chromebook Spin 714 I'm reviewing is model number CP714-1WN-53M9. It is going to be tough to diagnose though since there are so many things that could have gone wrong. Step 4: Follow the on-screen instructions to perform the rest steps. Acer I have a barely 1 year old Acer Chromebook 714, and the screen is totally black. //Edited the content to add model name. Supported file types and external devices. Start by turning the Chromebook all the way off, you can do that quickly by pressing the power and reload keys at the same time. If you leave the window, you’ll receive a message that says, "Keys aren’t tested when you’re using another window. The Triton 500 SE LED screen has a comfortable 16:10 aspect ratio, a jaw dropping 240 Hz refresh rate and 3ms response time. Step 3: Select Powerwash > Continue in the dialog box on your screen. With unique 360-degree hinges, Acer Chromebook Spin models can be flipped around to experience the latest in Acer laptop technology. The screen blinks every few minutes for less than a second. The screen is flickering or going black with purple, green or blue lines. Scroll down and click on About Chrome OS. If your Chromebook finds a software update, it will start to download automatically. January 2017 edited March 2023. September 2021. the 16-inch screen pushes the dimensions Nov 10, 2023 · Power off your Acer Chromebook completely. Select Settings Accessibility. Tip: When you type at the bottom section of your screen, it’s zoomed in at the top of your screen. Keep holding the Refresh key until you see the “Chrome OS is missing or damaged” screen. The computer screen is responsible for displaying all of the visual output contained in the laptop. I have had my chromebook less than two weeks, I was loving it but the last two days it has driven me crazy. This guide will help you diagnose and resolve USB port issues on your Chromebook, regardless of the model. Then, press the Power key while holding the Refresh key. 105. Brightness down Decreases the screen brightness. Connect the monitor to a different connection type if possible (VGA Step 2 Open up your device. There will be charges for repair. Rotate the screen: Under "Orientation," choose an option. Whether they’re in tablet, tent or display mode, these Acer Chromebooks Try to got to settings . You can reboot your device to clear your RAM, resolve any memory leaks, and improve performance. Search for Display and select Display – Device. Everywhere I look it mentions powerwashing the machine, but the problem I have is I ca Go to step 1. Brightness up Increases the screen brightness. Use the spudger on the bottom of the screen to unclip the bezel between the hinges. My problem is that the screen is intermittently flashing and then going black. Press and hold Refresh key (4th key on the top) and power button together for 10-15 sec. This will reinstall the operating system and can resolve software-related problems that may be causing the black screen issue. Fix blank screen issues. 15. I am unable to get it to display anything. Find your perfect Acer Chromebook. When prompted to turn OS verification off, press Enter and the Chromebook will restart. At the bottom right, select the time. Whether you're tackling complex coursework, creating multimedia projects, or enjoying some gaming downtime, the Swift X 14 can handle it all. Next window Switch to the next window. Don't worry about making sure these screws are returned to the same spot because they're all the same size. 2 PCIe solid-state drive (SSD), and a 14 Oct 24, 2022 · Press the Power button to turn on your Chromebook and check if the keyboard or affected keys now work. 2 x 9. Restart your Chromebook. I have an Acer Chromebook 15 cb5-571 and recently I used it until it was at 0%. Remove any accumulated dust or debris from inside the device for proper airflow. Filters Oct 9, 2023 · 14. This just started happening on my less than one year old Acer 713 (CP713-3W-5102). There are a bunch of different things that can cause a blank screen symptom. Apr 30, 2024 · Leave your Chromebook plugged in for around three hours and try turning it on again. Check to see if there is another video output port you can connect the monitor to on the back of the computer. 01. Hold the can of compressed air upright, and use short bursts of air to blow out the dust. 5mm bezels provides a larger screen for getting more done. Ensure that your device's CPU is adequately cooled. Clear search Jun 4, 2023 · At the login screen, simultaneously press Ctrl, Shift, Alt, and R . acer. While holding the Refresh key, press the Power button to turn on the Chromebook. Or press Alt + Shift + s. Acer Chromebook 315. It has horizontal lines on white screen and if able to login holding hinges certain way it freezes. Nov 3, 2021 · We tested the Acer Chromebook 315 (model CB315-3HT) with a 15. Make items on your screen, including text, smaller or larger: Under "Display and text size," choose an option. Try these options: Try to fix your connection problems. Worked perfectly for several months before starting to glitch. 76. Its running: Version 55. Wait three hours to give the CPU time to cool down before reconnecting the charger and turning on the device. Under "Google Chrome OS," you'll find which version of the Chrome operating system your Chromebook uses. By powerwashing a Chromebook, users can reset the laptop back to its original state. Select Check for updates. I am using a mouse but it was fine for the 10 or 11 days before this started. There Nov 18, 2019 · A "blank screen" is when the light on the power button is on, but the screen remains black. Remove all 12 case screws from the bottom of the case. Your full model number is usually on the same sticker as your serial number, it should look something like CP315-xxx-xxxx. Even after trying the Hard reset steps, if your screen shows a blank screen, you can try the verification bypass key sequence. Search and compare products by features and specs to find your perfect Acer Chromebook. Press and hold the Refresh key then press the Power key. 2) Click Advanced settings. Press Refresh + Power . Was this helpful? Sep 30, 2023 · 3. Turn off your Chromebook. . @Kavanino you should start a new thread in the Chromebook section for your CP713-2W. Turn off the device without plugged in. Press the increase screen brightness button several times, and then check to For most Chromebooks, follow the steps below: Turn off your Chromebook. This message means that your Chromebook doesn't have a strong Wi-Fi connection. Do that three times in a row and it should put you into the Windows repair/recovery environment. Thanks in advance and happy holidays! [Edited the thread to add model name to Press and hold Ctrl + Alt + Shift + R. I have tried changing screen settings, restarting, hard reset, and powerwash. Click More . Acer Chromebase on-screen keyboard Problem. Starting in the top right of the screen, remove the six 4mm JIS #0 screws that secure the computer screen to the top. com - chose your country - click on shop. Check if the black screen issue is resolved. Your Chromebook screen flickering or glitching is likely caused by a graphics issue, so changing the display size could solve the problem. Step 2. Select the gear icon to open the Settings menu. Press Ctrl + D to turn off OS verification. June 2020 edited December 2023. You may want to restart your Chromebook if you are having problems with it or if it is performing slowly. 79-inches. This helps prepare the device for reselling or if users encounter a glitch like a stubborn Chromebook black screen. 6-inch,1080p IPS display, an Intel Celeron N4020 CPU, 4GB of RAM, and 64GB of storage in the 'Pure Silver' color scheme. Do not put Chromebook in Sleep or Hibernate mode. If you continue to have problems, contact your Chromebook manufacturer. That said, as soon as the specs were revealed, we knew this was going to be the case, and that's the whole point of the Chromebook Plus 515. It likely is a hardware issue caused by the water. If your computer charger is already connected to your Chromebook, unplug it and plug it back in. Call your mobile carrier if you have problems connecting. To tell us about a problem with your Chromebook: Open Chrome . Close the lid of your Chromebook. Press the Restart button in the dialog box that appears. Turn the computer on, then when the blank screen is almost ready to show, turn it off. First try powering your Chromebook off by holding the power button down for several seconds, then turning it back on again. There are no WiFi networks showing, but multiple ones are in range. My Spin 713 developed a very hazy screen with vertical lines, and some flickering while scrolling. Make sure the T-Mobile or Verizon Wireless network is turned on. Save $84. Then click Apply > OK. " The test can’t continue until you return. Use Another Account. Search. All this blackness, however, uncovered a strange phenomenon. Nov 20, 2021 · the screen IS compatible with Acer Chromebook Spin 311 Convertible Laptop, Intel Celeron N4020. November 2020. From this page you can follow the prompts to troubleshoot the issue. If yes, then congrats! Full-screen Open the page in full-screen mode. Plug your Chromebook power cord into a wall outlet, and plug the other end into your Chromebook. If your Chromebook is powered on, but you see a black screen, disconnect the power cable and allow it to stay on until the battery runs out completely. 4) Check to see if your Acer laptop screen flickering problem has been resolved. Shut down your Chromebook by clicking on the Shutdown button in the Quick Panel. Alternatively, hold the Ctrl + Shift + Q + Q keys (press the Q key twice). If the battery still won't charge, reset your Chromebook hardware. Connect to a different Wi-Fi network, then sign in with your Google Account. October 2015 in 2014 Archives. Change the Display Size. With a 12th Gen Intel Core i5-1235U processor (CPU), 8GB of LPDDR4x RAM, 256GB M. Close your Chromebook and flip the device over so that the bottom of the case is facing up. May 23, 2015 · Hi, My daughter has a Chromebook about 18 months old, this morning when she turned it on their were lots of vertical stripes down the screen, what looks like an open white page on half the screen and a black spot. To choose your zoom level, next to "Docked zoom level," select Down arrow. 3) Click the Monitor tab, select 60 Hertz in Screen refresh rate. 61. This seems very much like a GPU chip failure. To disinfect your computer, use 70% isopropyl alcohol cleaning wipes to gently clean hard, nonporous external surfaces. 7 pounds. TecRide Member Posts: 1 New User. Add a comment. I continued to have flickering problems with the Acer 14. Make sure to follow the manufacturer instructions for using compressed air. In order to minimize any possibility of OLED burn-in, I set the desktop background to solid black and hid all the icons. See if it can boot up and display an image on the monitor. May 20, 2020 · Select the column headers to sort the app list. Press the Power key again if the laptop does not This 64GB SSD Acer two-in-one touchscreen Chromebook features a 360-degree flip-and-fold design, which supports five viewing modes, while the 4GB of RAM and Intel Pentium CPU effortlessly handle multiple apps at once. To adjust your monitor screen, select the name of the monitor. Check to see if the problem is resolved. If you don't see a light, try a different charger and a different outlet. Designed for a mobile life, this 15” anti-glare Chromebook™ with narrow 9. Try the long press of the power button, it should force a full power off after a few seconds. More. Volume down Decreases the volume. Hello. Through the inclusion of a dedicated number pad, a fast CPU and long battery life – it works longer and is more powerful than before. The power LED should go off when it's fully shut down. Since you mention folding it into tablet mode it's likely one of the Spin models, but those change from year to year. The first Chromebooks to the market were from Acer and Samsung in 2011. Go to the website support. The screen, CPU, memory, and storage are configurable; the available configuration options are in the table below. Check the screen brightness: If the screen brightness is too low, the screen may go black. The Chromebook will boot to Developer Mode. billsey said: Best bet is to use two hands to changes screen position. Perform a hard reset. series :CP311-2H-C679 but you will need the plastic shell from your original screen assembly for this fix. Next remove these screws: Mar 25, 2022 · Press Ctrl + Alt + Delete or right-click your taskbar and select Task Manager to open Task Manager. Charge the device for at least 30 minutes. Input/Output. Hello all, I've been having a pretty recent problem with my Acer Chromebook Spin 15. Hold both keys for 10 seconds then release the Refresh key, followed by the Power key. 99. Tips: Be sure to stay in the same window while you test. wis MemberPosts: 713Seasoned Specialist. Another solution just popped up out of the blue. You should feel and hear the clips releasing as you do this. question just bought acer nitro five the otyher day very happy to play games and im seeing black spots updated to newiest driver and newiest update in may and stuff is it my eyes and my battery time wronged our is it bad battery and need to send in in acer. If you use an external keyboard, press the Power + Refresh buttons simultaneously to reboot your Chromebook. Feb 17, 2023 · 1) Right-click on the empty area of your desktop screen and click Screen resolution. Aug 8, 2022 · Acer's Chromebook Spin 513 is back with a new chip, a gorgeous screen, and a tried-and-true design. Disconnect and reconnect to the network. The monitor on your Acer Chromebook 13 CB5-311-T7NN is frozen when the laptop is powered on. For work or play, Acer touch-screen Chromebooks are high-quality, high-speed and lightweight laptops, and many offer 2-in-1 flexibility. The problem is that most water has impurities that make it slightly conductive to electricity. However, adjusting your display settings is a relatively simple process. problem with acer chromebook CB3. Oct 26, 2020 · Hi, I have owned a couple of the Acer R13 Chromebooks but my daughters touchscreen suddenly stopped responding after a recent update. This help content & information General Help Center experience. On your Chromebook, open the App Launcher from the bottom level corner. 6" TN 1366 x 768 60Hz. Under "Display," turn on Docked magnifier. April 2020. Restart your Chromebook and check if the lines on the screen persist. To install a new battery: You cannot buy a replacement battery. 'Accessibility Settings': Click or tap the status area in the bottom right corner > Settings > Advanced (at the bottom) > Manage Accessibility Features. Press Ctrl + Alt + t to open a terminal window. 18. Download Acer support drivers by identifying your device first by entering your device serial number, SNID, or model number. Click on 'Yes' if the comment answers your question! Hello, I have done that twice, as well as another reset procedure that I found online, with no change. com - chose your country. After trying all the usual steps to get tthe touchscreen to work again (full powerwash, a full clean recovery using a USB & also disabled/reenabled touchscreen via chrome flags debugging keyboard shortcuts) it would still work one minute & then the next just Incorrect Laptop Settings. Have tried holding power button, refresh button and esc key and combinations thereof, for > 30 seconds; unplugging power supply, plugging in power supply; closing lid, even CTRL+ALT+SHIFT+R which I read somewhere, but none of them have made any difference. In the box that appears, click Reset and then sign back in with your Google Account (Owner Account) Follow on screen instructions. Screen The Triton 500 SE’s 16-inch screen represents the sweet spot for most gamers, giving you ample room to get immersed into the game, but not too much room that you end up lost in the mud in no man’s land. Go to Help Report an issue. Important: The administrator can block the bypass key sequence. I even replaced the battery. Anyway I've got an Acer chromebook, about 2 years old. I have the giant white Acer Chromebook 15. Acer Swift X 14 (Best all-rounder) The Acer Swift X 14 is a versatile and powerful laptop, making it the ideal all-rounder for university students. In that case, there is a high likelihood of a problem with the motherboard or the surrounding components. Since my Chromebook is fairly new and did not contain a lot of critical data, I decided to do Mar 8, 2023 · Tinkerer. Keyboard shortcuts Description May 6, 2022 · Do not worry as hard reset will not delete data or sign you out. If everything except the Task Manager flickers, the issue is likely because Click on the clock in the bottom-right corner of the screen. Once the Task Manager is open, watch the screen for any flickers. Then press the power button again to turn it back on. In this Video, "Acer Chromebook Dark Screen Fixed | C720", I Show how to Fix an Acer Chromebook with Dark Screen. I don't know what is causing it since it seems to be happening when the Mar 13, 2023 · Plug your Type-C connector into your Chromebook and and your HDMI connector into your TV. You can fix Chromebook screen problems and change your display settings by navigating to Settings > Device > Displays. Press and hold Ctrl + Alt + Shift + r . Weight. Apr 30, 2024 · Allow the battery to run dry. Additional info to contact Acer Store: Please visit the website - support. Reset all Chrome flags to default (chrome://flags), shut the machine down, then disable " Hardware-accelerated video decode" flag, relaunch. One way to restore the settings is to hard reset your laptop. If the Chromebook is frozen and won't turn off, unplug the computer from its power source and allow the battery to drain. Feb 21, 2021 · Chromebook Screen is Dark or Blank. If you're still having problems, ask our experts in the help forum or contact your manufacturer. If you cannot power it off, let the battery run out until it powers off, then charge the battery back up and power it on again. Open your Chromebook's settings and look under the Network section to ensure the toggle switch beside Wi-Fi is on. That allows two pins to short to each other and it could be two adjacent pins or two May 19, 2023 · The Acer Chromebook 516 GE is a surprisingly good option for entry-level or casual gamers, and the battery life makes it worth serious consideration. The scrolling is jerky and freezes for about five to ten seconds, it does this constantly seconds apart. If it's still not charging, there's likely a problem with the port or the internal battery, but you can try charging the Chromebook without the charger to be sure that's not the problem. A broken or malfunctioning screen can show varying symptoms including signs of damage such as cracks, inconsistent resolution or coloration, black spots, screen Mar 1, 2024 · billsey ACE Posts: 32,070 Trailblazer. Feb 21, 2024 · Suppose your Acer Chromebook displays only a white screen even after following the troubleshooting steps mentioned earlier. Every time there is a bright enough area on the screen and pure Oct 19, 2020 · If you are getting power to the monitor, but do not see anything on the display: Check to make sure the connections on the monitor are secure and in the correct ports. Use this guide to replace the Acer Chromebook 15 CB3-532-C47C screen. "Chromebook 315" doesn't tell us which model you have. Scroll down and click Reset Sync. When the Chromebook's screen is dark or blank, refer to the following troubleshooting steps and resources to help resolve the issue. 39 x 0. Turn the device around 180 degrees, keeping the screen on the table. Hardware Malfunction A hardware problem is a malfunction in an electrical component of a computer or the configuration of that component that leads to problems with the device, including a frozen or unresponsive screen. Nov 20, 2023 · Restart your Acer Chromebook: Press and hold the power button until the Chromebook turns off. March 2023 in Swift and Spin Series. 2883. Under "Device," select Displays. $364. Its a touch screen Chromebase - purchased from Amazon. Follow System Setup: After completing ChromeOS recovery, follow the on-screen instructions to set up your Acer Chromebook as you would during the initial setup. I know it's a hinge problem, because it is affected by jiggling the hinge, or slightly opening or closing the hinge. Was $449. Click Restart to restart your Chromebook. I tried manually entering the WiFi information manually for my desired network, and it fails to connect saying the network is May 21, 2024 · And this round-up of the best Acer Chromebooks includes competitively priced laptops that will take you from your college dissertation to that all-important all-night gaming session. Use a spudger to unclip the top left and right sides of the bezel. ChromieBob Member Posts: 21 Networker. Make sure your computer is off and unplugged. Was this helpful? Apr 5, 2024 · By default, your Chromebook produces an extended display when you connect another monitor. It's already had the touchpad replaced once under warranty, will surely eventually need it again, but for now it's okay. Use any of the methods below to restart your Chromebook. Now when I hit the power button the blue light at the bottom goes on but the screen stays black. Click the Settings icon and select Device from the left-hand menu. Open the lid of your Chromebook without pressing any keys. Search Search from the Apps panel. March 2. Other Chro October 2018. You can also try switching mobile carriers: Sign in to your Chromebook as a guest. If the bypass key sequence reboots your device, your: User data is erased. the noise is muffled and my hearing problems make me feel like I don't have a choice other Oct 2, 2023 · Click on the clock in the bottom-right corner of the screen. Press and hold the Refresh key (the key with the circular arrow icon) on the keyboard. 5771. Step 2: Click Restart on the popup window. Select Settings . Jan 22, 2024 · Suppose your Acer Chromebook displays a black screen even after following the troubleshooting steps mentioned earlier. Click on "Like" if you find my answer useful or click on "Yes" if it answers your question. 1. Unplug your charger from the wall and your Chromebook. Mobile data. Follow these instructions to powerwash a Chromebook: Sign out of the device. Screen. The reload key is the one just to the right of the go back and go forward keys at top left of the keyboard. I have a brand new Acer Chromebook Spin 311. Follow the on-screen instructions. Then, reconnect the charging cable and allow it to charge. When I had a mac I used an app called Flux which changed the tint of the screen to a blue hue as the day went on, so at night time the screen wasn't as harsh on the eyes. Press the “brightness up” key to increase the screen brightness. billsey said: OK, there is usually a back door into the Windows repair mode. See if the problem is resolved. urgentmessage Member Posts: 10 New User. Locate the Input source option on your TV and select the correct HDMI channel. There will be two sets of two screws on the top, one screw on each side of the bottom of the screen. Mute Turns off audio output. Last week I was writing an email, and the screen flashed some bars across it, and then the screen turned a weird blue tint. At the bottom of the left panel, select About Chrome OS. Click on Check for updates and let the system update if any updates are available. If you want to mirror your screen, you might find this frustrating. I bought this to repair the above mentioned model after a family member cracked my screen. 0. This happened rather suddenly while typing. On the new page - scroll down - Click on "Repair My Acer" - Request to have your Acer product repaired. See all Chromebooks. You can also hold down the power button to shut off your Chromebook Apr 11, 2024 · Step 1: Restart your Chromebook and press and hold Ctrl + Alt + Shift + r at the same time when on the log-in screen. Nov 3, 2020 · billsey ACE Posts: 32,059 Trailblazer. If you can't access the internet even though your Chromebook Aug 2, 2019 · Hello IT Pros! This is Alvendril. Platform 8872. Plug your charger back in to your Chromebook, then the wall. Drain the battery. If moving the screen position has an effect on the problem then it's most likely a problem with the eDP cable that runs between the display and the motherboard, near one of the hinges. Apr 23, 2019 · Gaming on Chromebook. 00. Your TV will now be connected as an external display. Check the 'High contrast mode'. It can be reset and brought Apr 12, 2023 · Acer also boasts of the Chromebook 514’s military-grade drop testing; while we wouldn’t take it into a warzone, it feels entirely sturdy and we‘d have no problem slinging it in a bag. Once it's logged in, go to the Settings section and click on Google Dashboard. Use this if your device has a completely blank screen. Design Jan 22, 2024 · This will reinstall the operating system and can resolve software-related problems that may be causing the black screen issue. Press and hold the Refresh key on the keyboard. Make sure the Chromebook is on by pressing the power button. 2. Firmware Google_Nyan_Kitty. 3. Try this twice. Tip: Use Diagnostics to troubleshoot your issue with the battery. Once it's sure to be fully off just turn it on like normal. Accept if its Helpful. Include the full model number (not just Spin 713), describe the symptoms and what you have tried so far. What can I do when having problems signing in to my Acer Chromebook? If you are having problems signing in to your Chromebook, visit Google's Troubleshoot sign-in issues page. So I turned it off, opened the screen 180 degrees, sprayed all the With the exception of the first three released devices, Chromebook uses Coreboot. When the USB ports on your Chromebook stop working, it can be frustrating because these ports are essential for connecting external devices. How to use the Chromebook restart shortcut Click on the Time in… Screen The Triton 500 SE’s 16-inch screen represents the sweet spot for most gamers, giving you ample room to get immersed into the game, but not too much room that you end up lost in the mud in no man’s land. Volume up Increases the volume. 0 (Official Build) stable-channel nyan_kitty. If Task Manager flickers, then the problem may be caused by a faulty display driver or a hardware issue. In extreme cases it might be possible to crack the glass if you put too much pressure on the corner. They can develop cracks in the wires over time as they get flexed each time you open or close the laptop. Click on 'Yes' to accept my comment as answer. Press and hold the Esc key and refresh (F3) key and then press the power button to turn on the Chromebook. Chromebook. Tips: screen problems. You can also select the Wi-Fi icon in the bottom-right corner of the screen to view your connections. I have tried multiple ways to fix it but none of them work. Here’s how to do that: Click on the Clock in the bottom right corner of your screen. After a few seconds, you might see that beautiful white Chromebook USB Ports Not Working. To adjust your Chromebook screen, select Built-in Display. To perform a hard reset begin by powering off the laptop. The computer has not been dropped or suffered any other trauma. I cannot connect to any WiFi network, and, therefore, cannot get past the second page of the setup screen. This is true, people tend to use one hand and force the screen open and close with little thought. Make sure the Chromebook is plugged in. Options. wn qc af ts cp fs pf sg mq sn